Campaign Support Specialist

About DexTrending

We sell fixed blocks of time on the Dexscreener trending list. A customer picks twelve or twenty-four hours on Solana or one of six EVM chains, pays once in USDC, pastes a contract address, and the window opens. Behind that is a campaign engine that drives real on-chain volume, transaction count and wallet diversity across the whole window — because those are the three things the board measures, and a bot loop fails all three.

The team is small and remote. Everyone here owns something end to end.

The role

A customer who has paid for a window and cannot see it is having a bad day, and the answer is almost always findable: the USDC went to the wrong chain, the pool has no liquidity yet, Dexscreener has not indexed the pair, or the transaction is still confirming. You would be the person who works out which, and says so plainly.

That means reading block explorers comfortably, understanding what our panel is telling you, and knowing when something genuinely is our fault. You would also be the first to notice patterns — if three people hit the same confusion in a week, that is a product or docs problem, and you would be the one raising it.

You would work directly with engineering. There is no tier two to hand things to.

You will be a fit if

• Genuinely comfortable with crypto: wallets, chains, block explorers, stablecoins on multiple networks
• Clear written English — most of this job is explaining a technical situation to someone who is frustrated
• Able to diagnose before escalating, and to say "this one is ours" when it is
• Available across enough of the day to cover customers launching in different time zones

Bonus points

• Previous support experience at a crypto product, especially one handling payments
• Familiarity with Dexscreener as a user, not just as a name
• A second language, particularly if it is one our customers already write to us in

Compensation

$55k–$80k per year, paid monthly in USD or USDC, whichever you prefer. The range is real: where you land in it depends on experience, and we will tell you which end we are thinking of before the final conversation rather than after.

Location and hours

Fully remote, anywhere. There is no core-hours requirement, but campaigns run continuously and someone has to be reachable when one misbehaves — on-call is shared and compensated, never assumed.

Process

1. Email us. A CV, a repository, or a piece of writing — whatever makes the case.
2. A conversation. Forty-five minutes, two of us, no panel.
3. A technical session. Ninety minutes on a real problem from our backlog, worked through together. Never unpaid homework.
4. Decision. Within three working days, with the reasoning either way.

How to apply

Write to careers@dextrending.net with Campaign Support Specialist in the subject line. Tell us what you would want to own in the first three months. That single paragraph tells us more than a cover letter does.

Posted 18 August 2026 · open until 18 December 2026.